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Contact

Talk to a real person in Lagos.

Order question, hair care advice, custom sourcing, or wholesale — pick a topic below and we'll route your message to the right team. Average reply time: a few hours during business days (WAT, GMT+1).

Send a message

We never share your details. Promise.

Other ways to reach us

Email
info@naifix.ng

Replies within a few hours on weekdays (WAT).

Phone & WhatsApp (Nigeria)
+234 909 144 7180

Mon–Fri · 9am–6pm WAT · WhatsApp welcome

Registered office

naifix international limited
Adeniyi Jones, Ikeja
Lagos, Nigeria

Local payment partner

Naira collections are processed by Lawal Adamu Mega Enterprise, our authorised local payment agent. You can pay in ₦ via bank transfer, card, or POS at our Ikeja office.

Common questions

How do I pay?

In Naira (₦). Bank transfer (most popular — GTBank, Access, Zenith, UBA), debit card, or POS at our Ikeja office. For bulk or wholesale orders we can also accept staged payment. Pay in full before we ship from China.

How long does delivery take?

Lagos: 3–5 working days after the item lands in Nigeria (we batch-ship from China every 7–10 days). Other states: 5–10 working days via our courier partners. You'll get a tracking link by SMS and email once it leaves our Ikeja warehouse.

Do you ship outside Nigeria?

Right now: Nigeria only. Ghana and the rest of West Africa are next on our list — sign up for the newsletter and we'll let you know when we open up. Our sister site, naifix.ng, is the local store for Nigerian shoppers.

Can you source a product I can't find locally?

Yes — that's literally what naifix international is for. Send us a photo, a link, or a description. We'll quote you a landed price in Naira (product + shipping + our fee) within 48 hours. Minimum order for custom sourcing is 1 unit for samples, 5+ units for wholesale.

What's your return policy?

7 days for unopened items in original packaging (hygiene-sensitive items like wigs and hair extensions are final sale once opened, for obvious reasons). If your order arrives damaged or wrong, send us a photo within 48 hours and we'll replace it or refund you in full — no argument.

I'm a hair vendor — can I stock your products?

Yes. Pick "Wholesale / vendor inquiry" in the form above and tell us about your shop (location, what you sell, Instagram handle). We work with a small number of resellers in Lagos, Abuja, and Port Harcourt on consignment or at wholesale prices.